Premium Addons
This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Tarjama.com Information”) you may provide on the website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected, and used.
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Tarjama.com (“Tarjama.com”, “Tarjama”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish Privacy Policy content, make a purchase, or fill any online forms on the Website. When required, this information may include the following:
• Personal details such as name, country of residence, etc.
• Contact information such as email address, address, etc.
• Account details such as username, unique user ID, password, etc.
• Proof of identity such as photocopy of a government ID.
• Payment information such as credit card details, bank details, etc.
• Geolocation data such as latitude and longitude.
• Any other materials you willingly submit to us such as articles, images, feedback, etc.
Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us (Support@tarjama.com).
In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
• Create and manage user accounts.
• Fulfill and manage orders.
• Deliver products or services.
• Improve products and services.
• Send administrative information.
• Send marketing and promotional communications.
• Respond to inquiries and offer support.
• Request user feedback. Improve user experience.
• Post customer testimonials.
• Deliver targeted advertising.
• Enforce terms and conditions and policies.
• Protect from abuse and malicious users.
• Respond to legal requests and prevent harm.
• Run and operate the Website and Services.
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act and/or European data protection law (General Data Protection Regulation); (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Where necessary for processing future payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of our reputed payment gateway service provider who is beholden to treating your Personal Information in accordance with this Policy.
All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over an SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection.
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website or simply by contacting us.
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may contract with other companies and share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
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In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine
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readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Tarjama.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
• You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
• You have the right to request that we correct any Personal Information you believe is inaccurate.
• You also have the right to request us to complete the Personal Information you believe is incomplete.
• You have the right to request the erase of your Personal Information under certain conditions of this Policy.
• You have the right to object to our processing of your Personal Information.
• You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
• You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• You also have the right to withdraw your consent at any time where Tarjama.com relied on your consent to process your Personal Information.
• You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information.
For more information, please contact your local data protection authority in the European Economic Area (EEA).
Trajama will only collect and process Personal Information in a lawful and fair manner. Under the GDPR, information will only be collected with the consent of individuals or where otherwise permitted. Furthermore, Tarjama will ensure that Personal Information is collected for specific, legitimate purposes and not processed further in a way that is incompatible with those purposes.
Tarjama will take appropriate technical and organizational measures to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. Among these measures are the implementation of encryption technologies, access controls, and firewalls. Trajma will also ensure that the Personal Information is only shared with authorized Third Parties.
In accordance with the GDPR, Tarjama will respect the individual privacy rights of data subjects. As part of this process, individuals have the right to access, rectify, and delete their Personal Information. In certain circumstances, Tarjama may also restrict the further processing of an individual’s Personal Information.
In order to ensure compliance with the GDPR, Tarjama will review and update its practices on a regular basis. Tarjama may also maintain a documented record of their processing activities and any data breaches or security incidents that occur. Within a reasonable timeframe of becoming aware of a data breach, Tarjama will report it to the appropriate data protection authorities.
By using Tarjama’s website and/or registering on it, you consent to Tarjama collecting, using, and processing your Personal Information in accordance with the General Data Protection Regulation (GDPR). This consent includes, but is not limited to, your name, email address, and any other information you provide. Tarjama will ensure that Personal Information is processed securely and used only in accordance with our privacy policies.
In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
Any requests to exercise your rights can be directed to Tarjama.com through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
No Personal Information is knowingly collected from children under the age of thirteen to sixteen years old. If you are under thirteen to sixteen, please do not submit Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you believe that a child under sixteen has provided Personal Information to us through the Website and Services, please contact us. You must also be at least sixteen or eighteen years of age to consent to the processing of your Personal Information in your country (in some countries, a parent or guardian may be required to consent on the individual’s behalf). Minors under sixteen should not access the platform without their parents’ permission and supervision.
Website Users acknowledge that any children’s content they provide must comply with applicable laws and regulations, including child protection guidelines. Moreover, the Website Users acknowledge that Tarjama is not responsible or liable for any children’s content provided by any of the Website Users. In addition, the Website User agrees to indemnify the website owner against any damages resulting from such content provided.
The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
To operate the Website and Services, we may collect, store, and track information through cookies. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer. If you choose to reject cookies, you may not be able to fully experience the Website and Services features
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service. This is done as they move across different websites over time. How browsers communicate the Do Not Track signal is inconsistent. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.
We may display online advertisements and we may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Website and Services. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
We may also permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might place cookies and otherwise track user behavior.
We may disclose information about you to our affiliates to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated according to this Policy.
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act and/or similar laws and regulations, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
The Website and Services contain links to other resources not owned or controlled by us. Please be aware that we are not responsible for other resources or third parties’ privacy practices. You are encouraged to read the privacy statements of each and every website that may collect Personal Information when you leave the Website and Services.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody.
However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you.
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and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Tarjama understands the importance of data minimization principles in maintaining privacy and protecting personal information. Tarjama is committed to ensuring only the necessary data is collected, used, and stored, and that such data is not retained for any longer than is necessary.
To streamline the incident management process, we have created a ticketing system where you can report incidents and track their progress. Our dedicated team of [Product support] will be responsible for managing your tickets and providing you with timely updates.
Should you have any incidents to report, please click here to access the ticketing system and submit your ticket. Our team will work diligently to address your concerns and ensure a timely resolution.
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@Tarjama.com
Tarjama Fz. LLC
Our passion for both language and technology inspires us to design intelligent tools, products, and services that enable businesses to interact better and faster with their global audiences. We combine AI and human talent to deliver a full suite of language solutions including translation, localization, interpretation, content creation, transcription, subtitling and strategic advisory. With over a decade of expertise, a network of over 35,000 linguists, and dedicated AI teams, we are committed to bringing the world closer together.
